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Delivery, Payment, Online, & Legals

1. DELIVERY POLICY:

Male’ Delivery

  • Expected Delivery Time: 1 – 3 Days.
  • No deliveries on Friday. Orders placed on Thursdays after 5pm and on Fridays will be delivered next 3 Days.
  • Free Delivery to any address in Male’ for purchases above MVR500.
  • MVR 100 per delivery for purchases below MVR 500

Hulhumale’ Delivery

  • Expected Delivery Time: 1 – 3 Days.
  • No deliveries on Friday. Orders placed on Thursdays after 11.30pm and on Fridays will be delivered next 3 Days.
  • Free Delivery to any address in Male’ for purchases above MVR 500.
  • MVR 100 per delivery for purchases below MVR 500

Boat Delivery

  • Next-day delivery or based on shipping date provided by customer
  • Free Delivery to any address in Male’ for purchases above MVR 500.
  • MVR 100 per delivery for purchases below MVR 500
  • no deliveries on Friday

Shop or Warehouse Collection

  • Free service for all DeHome Online customers
  • Please mention DeHome as delivery address

Proof of Delivery

  • All deliveries require a signature upon receipt. Anyone who signs for the delivery at the address shall be presumed authorised to act as recipient for the item. The delivery center shall verify the delivery via phone call to the specified phone number before the item is despatched. If you are unsure that you will be at the delivery address at the time of delivery, it is recommended that you nominate a work address or an available family member as recipient. DeHome shall not be responsible for the loss or damage to a product once the delivery has been confirmed with a confirmed third-party signature.

Personal Pickup

  • All items ordered on DeHome Online can be picked up at the DeHome Faamudheyri Magu
  • Shopping confirmation number and ID card will be required

Delivery issues

  • In the case of delays or problems with the delivery of your package, please contact DeHome on 3320005
  • To return damaged items, please refer to DeHome Online return policy.

2. PAYMENT OPTIONS:

A) Bank of Maldives Payment gateway

We recommend our customers to retain a copy of transaction records

B) Account transfer

Available for all customers